Taylor Hall

Review of The Ritz-Carlton Hotel Laguna ...

We stayed on the club level. It is a very nice opt...

We stayed on the club level. It is a very nice option if you plan to be near the hotel (beach or pool) because of the continuous complimentary food service in the club level lounge. The resturants didn't have much variety, if you don't like steak you are out of luck but the club lounge has more variety. Maid service was twice daily. There was a dvd player in the room and you can rent movies from the front desk. The walls were pretty thin and we were woken up multiple times by a baby crying. Overall a nice clean place but I expected more from it being a Ritz in terms of customer service (front desk always had a huge line) and resturant selection.