Aidan M

Review of Edge Imaging

EDIT: Thanks for the copy paste response. After c...

EDIT: Thanks for the copy paste response. After calling the customer service line I was offered to go to some random school a 1+ hour commute from my house for a retake. While the retake is being offered for free, I have massive doubts. After checking out the checkout screen I was disgusted to see how inflated the pricing of a single photo being printed for me at a tiny size would cost nearly 40 dollars on top of the 35$ photo session with a 10 minute time limit with a photographer that didnt allow any fixes and acted extremely rude. I guess parents are desperate for grad photos compared to the around 20$ yearly photos so they charge as much as possible. I can't believe the TDSB employs this fraud of a company. Now here is my original review: After not receiving an email for grad photos even though I registered. Many weeks later I finally got an admittance staff to push me in as the first photo of the day for grad photos. During the session the person taking my photos was pretty rude to me. Consistently acting like I was a burden on them despite me doing nothing out of the ordinary. The way they spoke to me was close to demeaning and I had barely said a word to them. Even saying "I gotta get you out quick since you haven't paid" despite the fact im paying when an email gets sent to me for payment. Whenever I was told to smile they took the photo a half second later, giving me very little time to do the simple action. Most of the photos I saw seemed as if they were half smiles taken early. Overall I believe that this monopoly service has to much weight in the TDSB and because of that they can afford to give bottom tier service. My quick rushed <10 minute photo session is going to cost $35 yet it should probably cost somewhere closer to $0 for the kind of service they give you.