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Atanas Atanasov
Review of Toronto Hyundai

3 years ago

very good experience with sales people here and al...

very good experience with sales people here and also finance department, which helped me get my new Tuscon. would definitely recommend this dealership

minus two stars however for the process after purchasing the vehicle - had to wait for three weeks for delivery, which is fine if I was properly updated along the way and didn't have to call every five days to find out what's happening.
to make thinks worse when I picked up the car and went home I got a call that they gave me the wrong car and I need to return it immediately which I did and upon arrival and was greeted not with an apology but instead with a question how many kilometers the car had now (I live only 4km away)

I guess I would recommend a customer service class for Daniel for his lack of communication with me after the sale and his ridiculous question about the mileage upon my return with the wrong car.
I would also recommend a reminder for the personnel which provides keys to clients to remember that they only had one job and they failed.

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