Misty Jones

Review of HATTERAS PROPERTIES

We rented Island Paradise in Avon through Hatteras...

We rented Island Paradise in Avon through Hatteras Realty for four nights last week. We got there to check in at the house and noticed immediately that the smell was awful, inside and out. The house was dirty and the mattress covers and pillow covers looked like they hadn t been washed in ten years. There were stains all over them. The description said upscale resort furnishings . Most of the doors to the exterior decks wouldn t lock and the house definitely didn t look like the pictures online. We drove back home that night after checking for alternative rentals online and not finding anything available. We received a call the next day from someone at the Hatteras Realty office and she that we should have called their emergency after hours number. I explained that there was nothing they could do at 5:30 pm about the smell, all of the stained beds, and the condition of the entire house. We paid over $7,000 for four nights and didn t stay one night. They were not willing to refund any of this back to us. There description and what we were charged for a house in this condition is unacceptable. We shouldn t have to call and tell them to come inspect the cleanliness of the house. Now we know why it was the only house available. We will not be renting another house through this company.