Beibei Wang

Review of Viceroy Hotel Group - Cassa Ho...

We lived here for several months, there s a leakag...

We lived here for several months, there s a leakage and it lasted for two months, and then it has no hot water for several times this week. Every time we ask them to solve the problem as we can not take showers in a hot summer and they will just let you know they will contact manager and we can only wait, then the problem is still not fixed and they don t work at night and weekend. I never seen a four star hotel could be like this, unbelievable.