I have been going to the West Columbia Theaters on...

I have been going to the West Columbia Theaters on and off for about 15 years. I have personally witness the General Manager Steve( he has slicked back hair, a salty personality and heavy set) scream at his employees on a couple of occasions for very very petty stuff. Things like an unbutton button, a small piece of popcorn in an out of way corner. The two times I described above I was with my young daughter and she was visibly upset and ask what did those people do to get yelled at like that in public view. I told her they really did nothing to be verbally reprimanded like that in front of their peers and customers and it's just lack of training on the managers part. Managers are suppose to de-escalate a situation and correct the behavior, not escalate and embarrass the employee. I don't know if it was his decision to upgrade the flooring in the entrance area over up- grading the theater seats, but if it was it was a bad decision. I assume this manager is a far flung relation to Bob Goodrich to be put in a position like this with zero or close to zero management skills. I don't know if anybody else has complaints about the seats, but I assume they are from the era of Paul Reuben (Pee-Wee Herman) infamous adult theater incident in 1991, regardless of how old the seats are the do need to be replaced before West Columbia 7 becomes the new "Cheap Seats" Theater of Battle Creek. I see they have already lowered their price, I suggest new management and new seats to compete with the other theaters in Battle Creek, and more social media activity it's 2016, bring some life and excitement back to the adventure of seeing a movie in a top notch theater.