Quiet, clean room with a nice view. Unfortunately,...

Quiet, clean room with a nice view. Unfortunately, the pool was cloudy and the hot tub's heating was broken so we did not get to use these amenities. A bit disappointed considering the price we paid to stay at a 4 star hotel. The pool/hot tub issues were reported but not fixed during our stay. We were really looking forward to using these amenities. Valet was extremely slow and understaffed. We wound up parking our vehicle ourselves even though we paid for valet service of time. We checked in early online to avoid waiting in line at arrival. Our keys were not ready so we spent 10 minutes waiting in line to check in. Aesthetically, this hotel is outdated. It still looks like the last update was during the 1970's. Carpet desperately needs to be replaced among other things. As an Omni Select Member, I can't reccomend staying at this particular Omni. We won't be returning. The Omni in Fort Worth is much better.