Melanie Rehrig

Review of Fred Beans Ford/Lincoln West C...

I waited a couple years to finally write this revi...

I waited a couple years to finally write this review because the salesperson kept nagging me to leave him a review.

I bought a "Certified" Pre-Owned truck from this location in October 2016, and my salesperson was Mohamed Tunis. He was pleasant enough but obviously fake. They refused to budge on the price, which was well above NADA value, but I bought it anyway (I will take the blame for overpaying). When I got financing, they did not offer me gap insurance even though the loan put the vehicle upside down for the next two years.

They sold the vehicle to me with a manual in FRENCH. It took them 4 months to get me an English manual. It had a keycode entry on the doors, and they didn't tell me the code until weeks after I bought the truck.

Turns out, they spray painted the undercarriage black to disguise a rotting frame. Within two years, I had to do multiple repairs (two of which left me stranded at 1am on dark country roads) due to the corrosion of the parts. I found out from speaking with an auto mechanic and another dissatisfied customer that this is a common practice at Fred Beans. Another person bought a vehicle with DUCT TAPE underneath that was spray painted black to conceal a rotted frame full of holes.

Needless to say, 2 years after my purchase, a "certified" vehicle was no longer road worthy due to defects that Fred Beans purposely concealed, and the truck is so upside down I can't even trade it in. It's currently sitting in the garage with no valid inspection. Never doing business with any Fred Beans location again.