Mickey Pietrzak

Review of Best Western Hotel & Conferenc...

This place is generally good. It's the small stuf...

This place is generally good. It's the small stuff that keeps it from being a full five star review. First of all, all staff were professional and courteous.
The entrance, eating area, hallways, rooms are all well kept. The complimentary breakfast is actually a bit better than I'm used to from similarly priced hotels. The room is fairly standard fare these days. 40" flat screen, modern furniture, bathroom with updated looks. The swimming pool and work out area were nice and clean.

Now for the negatives. The mini fridge is mounted in a cabinet, but it was too big, so the cabinet door stays 3" open at all times. The unfortunate part is that's the first thing you see when walking in and also when lying on your bed. We had a number of plumbing issues with our room. Both the bath and sink drain plugs were broken. When reported, they were fixed within an hour. The sink faucet had a mild drip. We never reported it. The room A/C worked great, but was a bit noisy for my taste. The residents seem to be very international and some of them tend to be fairly loud, but not intentionally so, I think it's a culture difference. The swimming area's ceiling has paint that is peeling badly. It really needs to be repaired. Like I said, mostly small stuff, but I had to say it.

The one most nagging thing for me was the WIFI. It is free, but during peak hours, it's almost unusable.

In the end, I'd come back.