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Enlightened Images of NC
Review of B&H Photo Video

3 years ago

I submitted some gear for a trade in. It was rece...

I submitted some gear for a trade in. It was received on 1/31 per FedEx yet it's now 2/18 and it's still "waiting to be evaluated". I have called and emailed several times and always get the run around about how it'll "just be a few more days" or "I'll email the manager" yet I never get a reply or anything else from them other than the run around. I even told them just to send my stuff back but was told they can't until it's been evaluated. Horrible customer service. I'll NEVER do business with this outfit again.

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