We have lived in this house for over a year and a ...

We have lived in this house for over a year and a half and have been receiving someone elses bills for the entire time. Have sent return to sender / unknown at this address on each one and we are still receiving the letters.

Have rung 3 times to try and get them to stop sending it but still they have done nothing. Was told they were behind on their return to sender's but shouldn't be a year and a half behind. Was then told I know it is frustrating but to maybe just throw them out.

I don't want to receive these bills. I own the house. These people do not live here stop sending me their letters. I understand I am not the account holder but I am the owner of the house and I can tell you 100% they do not live here their mail is not being forwarded. Please update your records. This is getting ridiculous.

I was also told they don't service our area so they do not know why I am receiving these letters but still they have no done anything.

It is a waste of paper and plastic. Beyond poor customer service.