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18Derya
Review of EURO Mobel

3 years ago

A disastrous '' company ''. Bunch of amateurs who ...

A disastrous '' company ''. Bunch of amateurs who try to put themselves in a '' company jacket '', but they still have a lot to learn.

When you place an order, you get it as agreed, but it is often broken items. If you want to return it, they show their real character. All products that are returned actually arrive at the company. The company claims they do not receive it, then shows you the POST NL details, stating that they do receive it. They also have an immediate answer to this. '' You should not trust Post NL '' is their vision ... Even if your Track and Trace code is received, this is not correct according to the company.

In addition, they claim that it should be sent by registered mail. So just a Track and Trace code is not enough. This is understandable, because when sending by registered mail, scamming customers becomes a lot more complicated.

But the company is of course smart enough not to report this by registered mail in their terms and conditions, which are publicly available on their website. Because if they do, they can't scam their potential customers. Article 9 on their website is about returns, which nowhere states that returns must be sent by registered mail (see photo).

Conclusion: This company with amateurs wants to make money from broken stuff. These things will sooner or later break. They do not want to take these items back and when you send them back you simply do not get your money back. When you make a comment about this, your account will be blocked. While you are legally still entitled to a warranty of the previously ordered items (as I mentioned earlier. Items from this company will sooner or later break).

Beware people of these scammers. Be warned.

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