David Gilmore Review of Coquitlam Chrysler
In my opinion, they were purposely deceptive in re...
In my opinion, they were purposely deceptive in revealing damage to a 'new" vehicle!!
Traded in a perfectly fine Yukon for a 2014 Rubicon. which had approx 3000 Kms. Sales and management said there were no accidents and that the previous owner was a Pattison relative, never off road etc etc. There were no signs of damage, just some minor paint scrapes.
They gave the running vehicle to us, after all the paperwork etc was completed, we went to get gas 1 block away. Went to start and it would not. Jimmied around with battery, got it going, took it back.
BRUTAL PART######
We had it for a couple days when we heard a weird knocking/clanging sound underneath it. Looked under the vehicle to see and that is when we noticed that the under carriage was totally thrashed. It appeared someone had taken it 4x4ing and totally beat the vehicle. The undercarriage is dented and scraped very badly.
Sent an email and no response. Called and was verbally abused by the sales manager Cal. Called general manager and he has not called back.
So the solution for this is to make up some pickets and stand in front of the business so everyone knows how they did not reveal the damage., were verbally abusive and obviously do not care enough to respond to the issue. It seems to be the typical "take advantage of a woman. Maybe I should have brought old clothes so i could look under a new vehicle to see if it was thrashed. I obviously should not have trusted Coquitlam Chysler to be upfront and honest to say anything.
Judging by the reviews on here, I am not the first to have a horrible experience with this business.
If you see us out there with pickets give a honk.
We have taken it to another place and had them look at the damage and they say it is bad and that there is no way the dealership did not know. It will apparently void any warranties that they got me to buy etc.
DO NOT BUY ANY VEHICLE FROM THIS PLACE
IT SEEMS TO ME THAT THEY ARE DISHONEST
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