This is my second time after three years the first...

This is my second time after three years the first time was my Haney moon there was no water in my bathroom for more than five hours.. What they do *they said sorry *
This time I came with my friend I wanted a room near my friend after one hour in the check in counter they said *sorry*... In the bathroom also there is a problem the water is only hot no normal or cold water. I make complaints but nothing done.
All the hotel's I stay with in Dubai was amazing.. Only this one.
They give me late checkout so thanks