My car was towed by my HOA. My transmission needs ...

My car was towed by my HOA. My transmission needs to be replaced & apparently leaving my, in otherwise perfect condition, vehicle in the carport that I pay to park in, was reason to have it towed. It took a total of 15 minutes & 3 phone calls to get the charges. Once I got there I was in & out fairly quickly. As someone who works in an office I found the staff a little unprofessional (profanity) but I mean it's a tow storage lot. I don't expect business attire & perfect grammar. They were kind to me & answered my questions. I legitimately hope I never see them again but that doesn't have anything to do with them or their service.