Morgan Tibbetts

Review of Audi North Austin

Our sales person, Corbin was great to work with. H...

Our sales person, Corbin was great to work with. He made us very comfortable throughout the process. Once we got to the finance person to finish the sale, it was very awkward. She wanted us to pay for Audi Care, which was at first going to add about $80 a month. When we passed on the offer, her response was that you guys are crazy if you don t do this. Her tone was not a joking tone, in fact it was slightly rude and agitated. She then lowered the cost, and we passed again, which made her even more frustrated. I understand it s her job to sell us Audi Care, but rather than take her time to explain the benefits in a way that we clearly understood, she just kept saying literally everyone does this, it s just completely crazy not too. Ultimately, she lowered the price of Audi Care again (to only $3 more per month) and so we decided to do it.

Again, GREAT sales experience, but a rather awkward back end experience.