Mandy Nielson Britt

Review of Branbury Apartments

I have lived at the Branbury for 3 months now and ...

I have lived at the Branbury for 3 months now and at first I had no problems. There was move in discounts and such things but they never gave me a user name and password for their online access. Which I did not know I needed unless I was paying rent online which I had heard was a bad idea from many other people because they tend to charge your account. I worked alot the week rent was due so i decided to pay online just once I had to go down and tell them they gave me a new user name and password. ( Finally) and I proceeded to look up while i was at work they charged me 65$ for a parking sticker. ( I don't have a car) and so I called and asked politely if they could remove it since I don't have a car and I didn't ask for a sticker. they told me that their accountant was not in and that I would just have to pay it and that they could put it towards my rent. I think that that is just ridiculous. it was their wrong doing not mine so I should get a full refund. I now cant buy groceries for 2 weeks. also our shower has been broken for a week and they haven't fixed it. we don't have a fire extinguisher and our fire alarm doesn't work. our 100 year old vinyl flooring has cigarette burns and is coming up our carpet is dirty and our bath tub is permanently yellow/brown. I love my roommates and that it is close to everything but I am seriously disaointed in the service and condition of my apartment.