Keith Miccio

Review of Apple Store Southpark

I just got the new iPhone 7 plus and although ther...

I just got the new iPhone 7 plus and although there has been some issues with the phone, the two people I've encountered at this Apple store have been awesome. Super helpful, friendly, and understanding. Considering how well both people took care of me, and on two separate occasions, I don't think it was a coincidence. I also read some of the poor reviews, and it seems people should temper their expectations. It's an extremely busy store, and the one time I walked in without an appointment they said it could be a long wait, so I left and scheduled an appointment online, no big deal. The service members also can't fix every single issue, they're not engineers, just technicians.