We visited Gunflint Lodge for the first time this ...

We visited Gunflint Lodge for the first time this year, and it was a wonderful experience! The cabin we stayed in was amazing - very spacious, with lots of amenities (fireplace, sauna, laundry, etc) and an amazing view of the lake. There were plenty of hiking trails to explore, and canoe rentals were free! I especially enjoyed feeding the many duck friends waddling along the beach. There was one in particular with a wounded/broken leg that left a soft spot in my heart. I would love to try the zipline tour next time we come - and there will definitely be a next time!

The only negative experience we had was on the evening of 9/22, when we decided to have dinner at the lodge restaurant. Let me preface by saying that I started out in my career as a server, so I have a lot of patience and compassion when it comes to the profession because I know it's not an easy job; however, it was not a very busy night and the service was beyond horrible. We waited nearly 40 minutes for our food to arrive cold - as though it had been ready on the counter for quite a while and forgotten - and then another 30 minutes just to get the check. Never once did the server come check up on us, and he came by once to refill my glass (long after it had been dry) without so much as a word. No apologies, no explanations. His nonchalance was like adding insult to injury. I sincerely hope you re-train this individual to maintain the high standards that you have clearly done so well to maintain in every other aspect of your establishment.

The only other constructive criticism and/or suggestions I have is to please consider making some minor improvements in your cabins: upgraded faucet fixtures in both the shower and sinks, softer towels, and nicer curtains in the main family room window (it was hard to get them to close all the way, because there was barely enough fabric to cover all the window panes). You have done so well to maintain the cabins and add some modern touches, but a little bit more will go a long way! Thank you for the wonderful overall experience. We will definitely be back again next year!