I have shopped here for 10 years. I bought my firs...

I have shopped here for 10 years. I bought my first pair of climbing shoes at the old location on Fremont and a couple of items from their sale last week; in between those times, I have filled my gear closet with products purchased from Dynamic Earth.

The Reasons why I shop at DEarth:

1) Products you aren't going to get anywhere else in town. i.e. Arc'Teryx, Icebreaker/Smartwool, Osprey, etc. They are premium products and you should expect a manufacturer's suggested price to reflect that. YOU GET WHAT YOU PAY FOR. After buying my rain shell at Dynamic, I have never been backpacking in a rainstorm thinking, "Man, I wish I hadn't paid the premium and was soaking wet & miserable right now". I have had plenty of bad experiences with poor quality gear; buy it once - buy it right. As the cliche' saying goes - "There is no such thing as bad weather, just bad gear".

2) Exceptional customer service. If you want to be shown where a product is located and then left alone to figure out the product from the hang tag....go to chainstore X Y or Z. At Dynamic Earth, they know and use the product you are interested in purchasing. They will explain the product in depth and how to use it in the field. A website like Amazon isn't going to do this for you. You are going to read 100 reviews from Billy-Bob or Janice, who you don't know, who could also be from a rival company ragging on the product, or idiots who just don't know what they are talking about...
Also, I once had to deal with a warranty for manufacturer defect with a product I bought from Dynamic Earth....rather than jumping through hoops with the company - Jason Colton took care of the entire process for me and ended up getting me a replacement - at no cost!

3) Support local. Spending money here goes back into our community. They also throw community events all the time. Hang out, meet locals who have similar interests...good stuff.

End of rant. Shop at Dynamic Earth - all of the staff is awesome...but especially Valerie, that lady knows her stuff. Cheers-