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Veronica Hannan

4 years ago

NE AWARE!! DO NOT HIRE THEM....VERY IRRESPONSIBLES...

NE AWARE!! DO NOT HIRE THEM....VERY IRRESPONSIBLES!!
I hired them for our wedding to be the method of transportation from the Hotel-Church-Party Venue-Pictures Total of 5 hours. After the ceremony the Limo drove us to the venue where we were meeting with the bridal party for pictures at the golf course... I left the Limo for 5 min to go to the bathroom before heading to the golf course for pictures, and the limo left the facility 1.15 hours before his time was finished (per the contract) without telling anybody that he was leaving. They left us and the big bridal party with not transportation to where the pictures were going to be taken. Luckily, we found another method of transportation from the venue to the golf course which cost a lot us money, and could not fit the whole bridal party, which made us waist a lot of time bringing the bridal party to the pictures location in several trips.
The contract was for 5 hours with an option to extend. They left at 3.45 hour without telling/asking anybody. It messed up all the plan for the wedding, we missed half of our time for partying, my pictures look awful because I was so upset about it, and we pay 3 times the original cost for transportation to fix their irresponsibility and their lack of commitment and professionalism.
I contacted them and they only refunded me $100 dollars which doesn't even cover an hour of their service. It's a joke!!!! they didn't apologize or did anything else to make it up to us (which at this point is damage that can't be recovered because we hope this is our one and only marriage).
DO NOT TRUST THEM!!!

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