The biggest disaster ever !

The biggest disaster ever !
From the minute we arrive everything was a problem. We changed rooms three times in approximately five hours. First room didn t have a bathtub ( like we requested ) and phones did not work. Second room, the heater was broken and was freezing cold in the room, toilet was clogged, and bathtub water didn t drain down. They put us in the third room where phone was not working, faucet was broken, no water pressure so we couldn t even take a bath. All this happened in the New Year s Eve, all our family were so tired from moving from room to room, so we canceled our New Year Eve plans and went to sleep at 10pm. Next morning I woke up with huge itching and bedbug bites allover my neck and chest.We also find out we needed it to change the room again, because they couldn t fix the phone and they didn t have the part to change the bathtub faucet. We had travel all over the world and we have never face such an inconvenience in any of the hotels we stayed before.
On top of all this miserable people working in this hotel , having attitude like somebody s force them to work there. We decided not stay there any longer, we packed and left the very next day. We will never ever come back to this hotel again. We highly do not recommend this hotel to anyone !