Maggie Hill-Kipling

Review of Humane Society of Southern Ari...

I adopted my dog through the Humane Society 9 year...

I adopted my dog through the Humane Society 9 years ago. So when my elderly cat died, leaving an array of food we'd tried to give him while he was declining and his appetite was decreasing, I thought what better place to donate it?

When I went in, however, everyone was busy. The only people who acknowledged me were other visitors, filling out forms to check out potential pets. I get that the two staff members in the lobby were busy with folks actively adopting pets, but a simple "someone will be with you as soon as we can" or even noticing that I was carrying a big box (that I probably could have just left somewhere and been on my way) would have been nice. A pair of young volunteers emerged from the back and immediately approached a couple who were walking in the front at the same moment, once again disappearing. A couple of other guys barely emerged from the back, and disappeared again. In total I stood there for more than ten minutes (my husband, waiting out in the car with our baby said it was more like 15-20) feeling awkward and having plenty of time to contemplate the loss of my beloved companion, so that when, finally, someone did acknowledge me, I was in tears for the duration of our 30 second interaction. It was a disappointing experience all around.