t k Review of Medisch Spectrum Twente
We have never experienced the way we have been tre...
We have never experienced the way we have been treated here. Unfair treatment seems to be the most normal thing in the world here. Not just once, but several times.
You do not have to submit a complaint about disrespectful behavior. You will have to deal with a team leader who makes the existing problem even worse by also behaving rude, who says that he does not want to know about your complaint and what happened; fully support its people. Unprofessional to say the least. Amazing that these incapable people occupy (on the internal) managerial positions.
It doesn't stop there. Then they join forces with the doctor and the transfer department to get rid of you as quickly as possible. They do have the authority, but it is certainly not ethical. They are not afraid to abuse powers. These are used as improper pressure medium.
In addition, there is much to tell about the arrogance and indifference of (especially the younger generation) doctors, but I will not go into this further.
I do not believe in the usefulness of calling in the complaints officer. This serves as a kind of mediator and is not an authority. Since a complaints procedure does not prevent some employees from misbehaving, I assume that they are not afraid of this.
In my view, two options are possible. Or, the board is not aware of this type of practice, or it is condoned. In the second case it would be a great shame!
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