I'm very hesitate to leave 1 star reviews but SBC ...

I'm very hesitate to leave 1 star reviews but SBC deserves it. I scheduled an appt one day came in and they said "you are 7 days late" they kept saying that I need to get my days straight. I said it was impossible because I scheduled the appt 2 days ago. They then proceeded to CHARGE ME for an appointment that THEY SOMEHOW SCHEDULED IN THE PAST! How does that work? Their system shouldn't allow that. The supervisor was even puzzled and I eventually got my money back but it took awhile.

They will also just brush you aside to see another department. I have a good family doctor and I like him but I have had bad experiences with nearly everyone else. Sorry.