Erika V

Review of PrivaMED

Probably it was a good clinic in 2016 - I have bee...

Probably it was a good clinic in 2016 - I have been with them since 2013 - but this is no longer the case. Since 2017 this boat has only been sinking. The change in the computer system - badly managed - has affected patients enormously. Their portal does not work either and they know it (and since the spring 2017). If you have a serious or chronic illness, this is not the right place. They just think about cash, not patients. My doctor asked me to see one of his colleagues for a particular procedure - because he / she was unable to do it - so I took an appointment and his colleague after five minutes m just said: "Why does he / she send you to see me? It's a bad diagnosis" and the appointment was over but they still charged me with the appointment. Why don't they talk to each other before first? The doctor does not put the results of your blood tests on the portal without seeing you first. Even for a blood test just for cholesterol they charge you 80CAD for access. What works well on the other hand is 1. the speed to get the rv and 2. the waiting time. But the clinic needs love and better management in order to become what it was before.