Domenick Siano

Review of Stevens Ford Lincoln

I wish I could say differently, but I have had maj...

I wish I could say differently, but I have had major issues with this dealership. It took them 4 times to fix my emergency break despite being told the 2nd time there was nothing wrong with it. My breaks squeak because of it and the service manager wrote in the paperwork i refused break service. eh blamed the service tech for it. He said he would fix it and still said the same thing. My rear windshield was replaced, it has been in 4 times and is still leaking. I was charged because they claimed it was leaking from a light but the problem wasn't fixed. I was then given a loaner car on empty and told it was a quarter tank and it had a cracked windshield. They insisted I cracked the windshield. Now they refuse to fix my leaking window. The service manager was rude and used some disrespectful words, I have left the owner 3 messages with no return call. I guess he doesn't care to know about his rude staff, or incompetent mechanics. I would never buy a vehicle from them or buy one either. They overcharged me, and the issue still isn't fixed. I will be sure to tell everyone i know so they dont go here, i will also leave the same feedback on every website I can.