Patrick Hanks

Review of Round Rock Toyota

A bit frustrating - I was told the car would be re...

A bit frustrating - I was told the car would be ready in three hours. It took twice that time - the Service Advisor said it was due to bad parts in their inventory. Fine, but don t make me call to find that out. Be proactive - call me before the original deadline to let me know there is a problem. I m patient and understanding as long as the Service is excellent. Do better next time.