We own/manage properties in several communities ma...

We own/manage properties in several communities managed by Heritage. Two of the three communities we are involved in are currently looking to replace Heritage due to poor management practices. Most specifically failure to complete regular drive throughs of communities to ensure homes are being maintained to the standards of the HOA and poor communication.

We received a notice from them in the mail today regarding one of our properties. Notice had NO phone or email contact info for Heritage on it. We tried to call their office using at least 3 different numbers we have and the call would not even go through on any of them.

This is consistent with the type of communication issues we have had with this company. While it seems others have had more favorable results with this company we cannot state the same after multiple issues in multiple Heritage managed communities over the past few years.

UPDATE: We did hear from Heritage today and got the information we needed for the current issue.