Huge disappointment. Servicing my 2010 RAV 4 for 1...

Huge disappointment. Servicing my 2010 RAV 4 for 10 years I was screwed
big time twice. First time i was told that I need new shock absorbers where real problem was main drive shaft (vibration while driving) and the second time (just recently) they fill just 2.5 L of oil and try to tell me that my engine need to be rebuilt because is leaking or burning oil. It was my last visit to Toyota on the Park dealership and service.