Nastassja Penarski

Review of Guoman & Thistle hotels

I am staying here for 5 nights and my room is tiny...

I am staying here for 5 nights and my room is tiny and boiling... in February in the UK!!! There is air con in the room so I put it on and it blows warm air, so I called reception and was told that it s actually a heater! They don t even have air con, despite the controls that say air con . So I asked for a cooler room and was told they would send me a fan instead.

I have stayed here before and know they have larger cooler rooms. It s a shame I ve been put in this tiny sauna. 4 sleeps to go!