There was a security procedure allowing one person...

There was a security procedure allowing one person in the building at a time that made non sense. Other than that. I had a very positive and expedite experience at a problem that I could not solve online or by the phone. The marriage certificate department went far and beyond my expectations at trying to find my original marriage certificate. As it was lost they made all the necessary arrangement to have the form shipped to me to create a certified copy of my marriage license. I could not left happier with Jen. Great customer service.