I was involved in a rta in March 2018. The other p...

I was involved in a rta in March 2018. The other party ran up the back of me on the motorway, then bombed off the slip road never to be seen again. My insurance paid out to replace my van and recommended Lyons Davison to chase the other party for damages and personal injury. A witness gave me what he thought was the reg and off to the police I went. After lots of palaver, eventually the police traced the other driver through cctv and passed the details over. The other driver has tried every trick in the book. Firstly flatly denying they were involved, then his insurance company said they didn't cover him at the time, then they said they did, now they claim it was my fault. I've constantly had to chase lyons davison about my case. They only just contacted the witness a month or so ago. He's since moved house and changed jobs, what with it being 18 MONTHS AGO. Bearing in mind the actions of the other driver, no one had the foresight or initiative to contact the witness there and then to preempt the claims that the other driver was bound to make. I mean he left the motorway then through a red light for God's sake. Every time I send a message it takes much longer than the promised five working days to reply. If your insurance company recommends Lyons Davison, I'd reconsider. I wish I'd read reviews beforehand. It seems that they're happy to let it go on and on and on without being at all proactive. Maybe I'm cynical, but the hourly rate could be a factor. Seems like they're happy to take money for old rope. It's a disgrace.