Stacey Greenhill

Review of ALERT Protective Services

I was a loyal Alert Protective customer for many y...

I was a loyal Alert Protective customer for many years and this was a great alarm company under their original ownership. The business was sold and all but one of the people that I worked with left the organization.
That should have been my first clue there were issues. Last year it was time to update my system and we ran into major problems In the end, Alert agreed to take back the system and refund my money for both the system and unused monitoring. No they did not come and uninstall the system, I had to pay someone to do this. No they did not come and pick up the system after multiple attempts to get it returned, and yes, I'm out a lot of money. Run, don't walk away from this company. There are some great alarm companies out there.