I went for lunch on 12.12.19 at 12.00pm.

I went for lunch on 12.12.19 at 12.00pm.
I was given a seat next to a window. A couple of minutes later I moved in the empty restaurant as I felt cold. The seat and air from the external window I was sitting next to we re giving off coldness.

I WAS TOLD IT WAS NOT COLD. it was just because I have come in from the outside. He was not respectful in tone. I m not sure if he spoke to me like this because I am South Asian.
I am 50 years old and have been eating in London for 32 years. I very rarely move because of cold.

ARE THE OWNERS IGNORANT OF THE BENEFITS RETURN CUSTOM AND WORD OF MOUTH?
DO THEY DISLIKE MONEY?
TRAIN YOUR STAFF APPROPRIATELY.

Food was reasonable though.

J.R.