Montine Britania

Review of Makan Makan Asian Food Village...

My sister found this restaurant via Google search ...

My sister found this restaurant via Google search and was encouraged to try out the place, given its high reviews. Unfortunately, it doesn't deserve the praises even a little bit. We were starved by this restaurant, making us wait for almost an hour for food. We were promised to be served in 30 minutes, but alas! When we followed up several times, the reasons for the delayed food service, according to their servers, are: 1. It is chaotic in their kitchen now. 2. They have a lot of customers at the moment. (Take note that when we came, only three tables are occupied, which include the one for us.) Hence, we came in first and should be served earlier than the newcomers.3. The food is not yet cooked after 30 minutes! They asked us to wait for half an hour and it is not yet cooked after that period! 4. One of the dishes we ordered, which has crab, takes long to be prepared. Given this fact, at least, they should have served other dishes we ordered. NONE WAS SERVED except for the drinks, which will not suffice our hunger.

We were even approached by their Manager, I believe, asking us to reconsider pulling out our order for the food is cooked already. Like seriously? We are being asked to wait again following almost an hour of waiting and starve more. They kept on saying the food is cooked already but nothing is being served.

We are hoping this would reach their upper management, for they could ruin a joyous family day with their service.

Another note, we believe there is also another customer who pulled out their orders before we did. We guessed they are made to wait too long as well.