Corey Bacon

Review of Dennis Kirk

Update to reply to Dennis Kirk:

Update to reply to Dennis Kirk:

3/17/2019
Talked to Performance Machine about the scuff marks in the mounting holes of derby cover and no gasket. Apparently no gasket ships with the derby cover. And the marks in the mounting holes are part of the machining progress. After sending them pics, they could clearly see that it HAD NOT been installed. Sending to Performance Machine and they will exchange for right one.
Dennis Kirk. If you would have called Performance Machine, they would have told you no gasket comes with it. And they would have told you about the machining marks. But you decided to call me a LIAR. Now you've lost a 20 yr customer. Plus 6 people are now buying their exhaust from someone else.

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Do not order from Dennis Kirk! They have no regard for customers. I placed a large order in December for my husband's motorcycle. Six Performance Machine parts. Once the derby cover arrived separately and I held on to it for a Valentine's Day gift for him.

It came with nothing but the cover and the screws. Turns out it was the wrong one. Valentine's was within their 90-day return window.

We returned it for exchange for the right one. However, they are accusing us of mounting it and trying to return it. THAT IS NOT THE CASE!!!

The derby cover never left the house,was never in the garage, NEVER MOUNTED ON THE BIKE!!!

They refuse to exchange it and will accept it back and refund 50% of the costs.

Not acceptable. We have no reason to lie or try to cheat Dennis Kirk.

We asked them to return it to us. Unfortunately, now I expect to get a damaged derby cover returned. It was not damaged when we sent it in.

Customer Service refused to let us speak with management.

Please help us out and purchase from J & P or another retailer. We will not be purchasing from Dennis Kirk again!

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