Sigh....don't stay here. There are plenty of othe...

Sigh....don't stay here. There are plenty of other options. You SHOULD like this place. Good location. Lazy river pool. Great restaurants. Shared amenities with The Ritz next door. All great things.
UNFORTUNATELY, our stay was less, way less, than amazing. We showed up at 11:00am with two kids super anxious to use that lazy river pool. Yes. Early. But early as a Platinum member? Never a problem before. Nice day...for FOUR hours as we waited and waited and WAITED for our room to be ready. Even Disney was WAY more accommodating.
Anyway, we checked in with about 1000 lawyers showing up for a conference. Now their schedules are different. No kids. Don't care about sunlight or the pool. They checked in! After we finally checked in, our room was good but the safe was broken. Not a big deal but even after a call down, they didn't fix it. We used the pool at dusk, had dinner and when we returned, we received a note at the door stating the hotel rooms' water would be turned off the next day from 10am to 2pm. WHAT?!? The last day of our vacation and we all have to rush to use the bathroom in the morning (no shower, toilet or sink). I finally complained. They offered 1/2 of the points we spent for one day. What? Seriously? How about some more? Marriott's points are now so overpriced. I am so disappointed with this hotel and this experience. The icing on the cake though. The first day, the alarm went off in our room at 6am. The second morning, the empty room next door had their alarm go off next to our heads at 5am for an hour. What the heck?!?! That's never happened to me ever in my travels. Seriously, the whole stay was one big Cluster F***.

Revision noting manager's response.
Thank you for your blanket response to my note within one day of my writing it. I would have much preferred to have met that quick response during the days we stayed at the hotel. We're in Orlando regularly but I would not stay here again unless I read REGULAR reviews noting things to the contrary of my qualms. I'm sorry. It was the training of the people, not the place itself that bothered me. The alarms weren't the icing on the cake. I forgot. It was the girl who checked is out who didn't smile at us, look at us really, and did not once utter the words, "How was your stay?"
Sorry. Not impressed.