Ninette Gonzalez

Review of MEB

Apparently this management company has a contract ...

Apparently this management company has a contract with local tow companies which allow the tow trucks to monitor the premises whenever they feel like it. I was visiting a friend who lives at their University West Apartments in flagstaff, and I was literally parked for an hour when I went outside my vehicle was no longer there. I had to pay $280 to get my vehicle released for something that the driver couldn't even explain to me. He lied at first and said that someone must have called the police department. When I questioned this, he began to retract what he said. When I asked him for the policy or paperwork to outline what violation I committed he sarcastically said, "I don't carry a hundred copies with me." Are you kidding me?!?! Aside from that, I noted that there was another car parked in the same exact spot for over 8 hours and did not have a decal or visitors pass but nothing happened. These companies should not have a policy in place that is inconsistent with how it is applied. There wasn't even a time limit to warn people. And to top it off, the property manager named Tuesday was extremely rude to me when I called her to ask about the policy. She said, "we have lawyers and we are aware of what we are doing! i don't care if your car was towed because I've done it to residents too." It makes me feel nothing short of robbed and scammed that there are people who are profiting from controlling a few parking spaces as they wish. med management should reconsider the way they are doing business when it comes to this. If you're going to have a policy as such in place, be clear about it on the signage. Also have someone who these issues can be escalated to. It's unfair to people!!!!!!