I've used three different ticketing tools, and the...

I've used three different ticketing tools, and the customer service with Ticketbud is by far the best. Twice, I have direct messaged them with questions that I was 100% sure they wouldn't be able to address or fix for me (based on my experiences with other tools) and their first response was "Got it, we fixed that for you just now. Anything else we can do?" That's unheard of. If you're on the fence, go with Ticketbud!