This hotel does not allow early check-in and the f...

This hotel does not allow early check-in and the front desk staff were not helpful. We arrived in the morning to check in for a 7 day stay. We had taken an overnight flight from the US and were tired. I was told that there were no clean rooms, but the staff did not check if this was actually the case. They told me that all rooms would be available at 3pm but not a single room would be clean before that. This makes no sense and shows a willingness to lie right to the customers face. Perhaps there was no room available yet but they could have checked and offered to have us come back in an hour or two. We were not told any of this until after actually doing the "check-in" paperwork. We then had to basically check in again in the evening when staff were willing to let us into a room. Since I was awoken during our stay at 8:30 am by staff trying to clean my room I find it very hard to believe that there were no rooms ready for us before 3 pm. There was no "do not disturb" card for us to use in the room.

During both of our attempts to check in, no information was provided to us about the layout of the hotel, about the facilities available, the breakfast, the WI-FI, etc. We asked to use the gym and relaxation rooms, but twice I was given a card that did not actually open those rooms. Both times by the same young man who was so rude and unhelpful during my checkin. I got one that worked on my third attempt after talking to someone else. When I finally got into the relaxation room, the drain in the steam room was not working, so you would have to stand in a few inches of slimy water if you wanted to actually have a steam. It was too unpleasant to do. The beds were small and turning on the bathroom light results in a light being shined right in the face of the person still in bed. Pretty amazingly bad design choice there. Also it was quite awkward to close the blinds all the way to actually make the room dark because it is hard to reach high enough without the usual hand rod at the top corner of such curtains. Almost all of these issues could be easily resolved, but not sure if I would risk it with this hotel next time I'm in Dublin.