Jessica Stone

Review of ALERT Protective Services

I have been with this company for over 5 years but...

I have been with this company for over 5 years but I suspect they switched management., The current management has been nothing but an arrogant nightmare. I have had so many issues with their competence vs previous years and their disrespect of women business owners riles me up. No company has ever gotten me this upset. I asked them to fix their original work and their omission of what they should have done initially, they asked me to pay service fee. My alarm goes haywire every 2 days and after deleting their app with an old location and reinstalling, it multiple times it still shows the old location. They won't fix it without me paying for "service call". Avoid this company especially women owned businesses, even though they send a mild looking woman to front for them. They bare their fangs after getting the business! I never rate small/medium businesses but since Im going to pay fines of $250 each to my city for their incompetence and unwillingness to provide good customer service, I might as well warn potential victims its an "all boys disrespect women business owners club"