My claim following a car accident went nearly to t...

My claim following a car accident went nearly to the 3 year threshold to resolve and as seems to be a pattern with other reviewers I had a fairly slow and uninterested first couple of case handlers. However, once my case was transferred to Kerry Ollis I was in good hands.
Kerry communicated with me every step of the way and it felt to me like she really cared about my case. Her kindness and professionalism made a huge difference to how I feel my case was dealt with. Thankyou Kerry, you truly are a star!