Cass Burggraaff

Review of The Marlowe Restaurant and Win...

been here on multiple occasions, and as much as th...

been here on multiple occasions, and as much as the food has been inconsistant, but usually good (not necessarily worth the price for the quality and amount), it was still always an option for a special occasion dinner (ex. birthdays and anniversaries). after my latest experience (on a saturday night at 5:45pm) however, this will be the last. food was good. service was okay. but what peeved our party the most was they had added the gratuity on a party of four without telling us. the bill had the subtotal, tax, total and then a 15% automatic gratuity. when the server handed us the machine to pay our bill, it again prompted us to give a tip. this is shady practice! i understand automatic gratuity for large parties, but for a party of four with no warnings in fine print or no mention of it from the server, that is uncalled for. had the person paying our bill not been super vigilant in checking the prices, it would have gone unnoticed and we would have double tipped. never had this happen at ANY restaurant, even fancier finer dining experiences.