I had a horrible experience at a previous hotel ch...

I had a horrible experience at a previous hotel chain and needed a room ASAP and Ricardo at the Burnaby location was absolutely stellar, his service was exactly what I would have expected from a 5star, his pride in his work really shows. The hotel s standards were above par, The rooms were absolutely spotless! I ve been a housekeeping supervisor on and off seasonally for almost 20years at a very prestigious hotel and resort here in B.C., so I am EXTRA picky when it comes to rooms ( I strip them and clean them before I will stay in them majority of the time ) But when I walked in (they had been open 2 days post Covid) and wow
So perfect! I was so happy and I felt so safe and the rooms are incredibly sanitary I didn t clean a single thing! Great job staff!!! Keep it up and. Ricardo was right they are
the best hotel !!!!
Oh and the Atlas steak and fish was amazing too! We ate there both nights we stayed! I refuse to stay anywhere else from now on.