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Matt Kuerth

3 years ago

The resort is just OK, it's amenities are par for ...

The resort is just OK, it's amenities are par for the course for a resort of this size. The suite-style room was comfortable and was just what a growing family needed to sleep in and come back to after a WDW visit.

Like many others, we were lured here with the promise of a reduced room rate and free park tickets in exchange for a timeshare presentation. While the presentation is slick and the salespeople persistent, the offer was not something we were willing or able to take on at the time. The sales office is a golf cart ride away from where you have to park your car, so you are trapped - a 'captive audience' in every sense of the words.

We were given the option for our son to stay in a playroom while we were given the presentation, but there were no other kids in the room, and we felt bad leaving him there all by himself. So he came with us.

Unfortunately, the 90 minute presentation took well over two hours, and then there was another hour to push the resort on us. We must have emphatically repeated 'NO!' at least a dozen times during the next part of the presentation where the salesman scribbled random numbers on a piece of paper and tossed 'offers' at us, each one different than the last. Around the three hour mark, our 4-year-old son began to fidget and get restless - all completely ignored by the salesman. It wasn't until he started crying that we insisted that we were not interested and that we needed to go.

45 minutes later, a second salesman AND his supervisor all 'talked' with us about "what a great deal" it was, and how we we'd "have to be crazy" not to take the deal. I was ready to call the cops on all three of them if they refused our exit one more time. We were there for almost 4 hours.

Their ENTIRE sales pitch is to wear you down to the point where you say 'YES' just to escape. It's unethical and should be investigated by the Florida A.G..

I will NEVER visit this resort again, nor ever consider the possibility of owning a timeshare here or anywhere else following this experience. I implore ANYONE looking to get a free ticket to WDW or a discounted room rate just pay full price and forget all about any offer like this!

There's ALWAYS a catch!!!

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