The Swordeaser

Review of Orange Lake Resorts, Holiday I...

4-star resort ?? !! Give it 1/2 of a star or none....

4-star resort ?? !! Give it 1/2 of a star or none.
Worst resort experience ever ! Rooms are outdated and dirty. Stains on towels and sheets. Tiny TVs , half of the appliances do not work.
Check in process took almost an hour, a long line with no people at the counter. After giving you a room they send you across the lobby to get you parking pass, which is just an excuse to feed you some BS about buying their timeshare. They want you to sign up for a tour,, which is 90 min, and will give you 100$ in resort credits. And no matter how many times you tell them that you are not interested they will keep pushing , until you sign up. Then if you decide to cancel the will charge you a 30$ fee. After seeing the first villa they gave us, with roaches on the floor and door handles broken, I went back right away to cancel, but they will keep pushing their offers on me so I will do the tour. And once you finally say no to them , they get nasty and rude. My point is that I DO NOT HAVE to do any tours, I payed for my vacation with my own money already, and all I have to do is enjoy it. Then they kept calling the room at 8.30 am to see if we would change our mind on that. It made me go and complain to a manager and she had to contact them . They still called me one more time and got very rude on the phone.
As for non-functional appliances , I almost got electrocuted by their hair dryer, since i turned it on it was shooting sparks and smoking. They dont check anything before checking people in.
The outside area was nice, the pools and lay river. However, if you want to be surrounded by only white old people that give you dirty racists looks you will definitely enjoy the area.
Once again, I booked this place based on the 4 star resort rating, and it's not worth even one star.