We officially checked in Friday May 10 2019 howeve...

We officially checked in Friday May 10 2019 however paid early check in May 9 2019 being that our flight was arriving at 6am Friday( May 10) once we checked in, they put us in the wrong room, when we reserved a king size bed not two full size beds. We called the front desk to let her know the mix up, and we were told our room wasn t ready that s the reason for the mix up. Once we were put inside the room we reserved, housekeeping did a horrible job. There were peanuts on the floor, I went to take a bath and the bath stopper was completely broke, I stubbed my toe and started bleeding, when I called down to let the front desk know, it took two hours for maintenance to come up. I went to complain at the front desk to the manager but she wasn t available. They gave me her card and I left numerous messages and she has not return my call. I always book at Hilton s and this is the first time I ve had a horrible experience. It was my husband birthday and my first Mother s day and I m sad to say that this ruined our trip.