K

K DiR

4 years ago

I have been on a time sensitive, temperature contr...

I have been on a time sensitive, temperature controlled medication for years. I never had issues with any other pharmacy getting me my items timely besides this place. Customer service is awful, they don't call you for refills when you ask them, and they were always filling my item at the last second because I would call to follow up. I went through a different pharmacy recently because of my ongoing issues and received a call yesterday from Noble asking for a refill. Funny, it was due a month ago so thanks but no thanks. They don't seem to care that the medication is time sensitive. Very frustrating to work with and no one seems to know why things aren't timely which tells me that processes are clearly all over the place. Would recommend another specialty pharmacy whenever possible.

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