Wasn t impressed at all. Tried booking through the...

Wasn t impressed at all. Tried booking through the hotel itself but when you push button for reservations you go to 800 number. The operator assured me there was parking and all the amenities were operational despite the covid, and I implored I need a tub/shower combo, she assured me all king rooms had that. I show up, there is no parking available due to Covid, which is a major issue in NYC, I park blocks from the hotel and we lug our stuff to the hotel. We get into the room, which was small not how the picture displayed, no tub/shower, tried switching rooms no luck had to wait till the following day to switch rooms. New room the showtime didn t work and the tv had different channels, but the room was slightly bigger. The pillows were horrible, shockingly there is no fridge or microwave in the room, motel 6 even offers that. No room service due to Covid, no breakfast, pool, fitness, roof access nothing, of course the price for these features is not removed from the bill. There is stench of marijuana all over the hotel despite the no smoking policy. I had to get new towels and supplies daily. Maybe for a night this would work, but we stayed 4 nights and this was a trial run as next month I need to stay 28 nights, but not here, going to Fairfield a few blocks away as they have fridge and microwave, I didn t even realize places didn t have that anymore. Very disappointed for a Sheraton, this is the worst one I ve been to and Covid is no excuse to not have room service, sit on the rooftop and parking. I can understand not having breakfast, pool and fitness due to the city not having that available.